Shipping policy

Welcome to yzaze.com. We are devoted to supplying high‑quality home & kitchen products and delivering hassle‑free shopping experiences. Please read the shipping terms below carefully.

I. Order Processing Timeline

All orders will be processed 1‑3 business days after payment confirmation (excluding weekends and public holidays). After dispatch, you will receive a notification email with tracking details.

II. Shipping Scope

We provide shipping services across multiple countries and regions worldwide. During checkout, the system will automatically match available shipping options according to your delivery location.

III. Shipping Options & Charges

‑Standard Shipping: $5.99. Budget‑friendly choice for non‑urgent orders, handled by our regular logistics partners. Estimated delivery: 15‑20 days. ‑Express Shipping: $15.99. Priority logistics for customers who want fast delivery. ‑Free‑Shipping Benefit: Standard‑shipping fee is waived when merchandise subtotal (tax excluded) reaches $40 or above. This offer applies only to standard shipping; express shipping still costs $15.99.

IV. Delivery Time Reminder

Delivery timeframe may be influenced by destination distance, cross‑border customs clearance, carrier operating status and seasonal order peaks. Therefore we cannot guarantee exact delivery dates. You may track parcels via the tracking number inside shipping notification emails.

V. Reminders for International Buyers

‑Import duties, taxes and relevant customs fees shall be undertaken by recipients. ‑Make sure your shipping address is complete and accurate with a valid contact phone number. ‑Additional fees will apply for re‑delivery caused by incorrect addresses.

VI. Resolving Shipping‑Related Problems

Email service@yzaze.com with your order number and supporting details promptly if: ‑Your package does not arrive after being dispatched; ‑Package shows obvious damage sustained during transit; ‑Received goods do not match your order.

VII. Policy Updates

We may revise this shipping policy from time to time. Updated versions will be published on our official website. Your continued use of our services represents acceptance of revised clauses.

Thank you for choosing yzaze, wish you a pleasant shopping experience!